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AOL email "whitelist"

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Subject:  AOL email "whitelist"
Author:   Alex Chudnovsky:   view profile | all posts by this author | add to favourites
Date:   17:20:52 9 September 2003
 
Is it AOL UK? What exactly do they whitelist - your domain name? It is news for me that AOL would not let any mail pass its filter unless customers told so to AOL.

I would advise against any "work arounds" as this may be considered as hostile action that spammers take to avoid filters.

If AOL does not want you to mail customers then in my opinion the best way forward is to get your customers talking to AOL - tell them on their website when they try to subscribe - it would be fair to suggest that if your emails dont go through then someone else's emails don't go through and if I was AOL customer I'd want to make sure that I get all mail that is intended for me!

You posted another message on this board about your ISP benig blacklisted - it is possible that emails don't get through to AOL because of that rather than because of whitelist.
 
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  • AOL email "whitelist", Jason Woodford, 9 Sep 12:50
    One of our B2C customers is having problems mailing some of their own customers with their Opt in email newsletter. Specifically, none of their emails to AOL or NTL ISP addresses ...
    • AOL email "whitelist", Alex Chudnovsky, 9 Sep 17:20
      Is it AOL UK? What exactly do they whitelist - your domain name? It is news for me that AOL would not let any mail pass its filter unless customers told so to AOL. I would advi ...
    • AOL email "whitelist", Russell , 12 Sep 14:43
      Jason, There are many things that could cause mail not to be delivered to AOL & NTL. How are they sending the mail? Cheap script? Custom script? ASP service? Desktop software? ...
    • AOL email "whitelist", Gary Baker, 16 Sep 11:58
      I've discovered recently that AOL.com has blocked email sent via mail.btinternet.com due to abuse! I have a couple of clients that use AOL and we use BT for our broadband and email ...
      • AOL email "whitelist", Jason Woodford, 23 Sep 09:12
        Maybe Ashley could point BT at this forum to see how potentially damaging this is to their brand and reputation. We got a letter today from BT saying that it was up to us to advis ...
        • AOL email "whitelist", Alex Chudnovsky, 23 Sep 09:20
          BT had open relay for as long as I can remember - thats around 4 years back... ...
    • AOL email "whitelist", Jason Woodford, 10 Oct 19:44
      Just an update to all. BT have fixed the problems and we don't have any problems now so are staying put for the time being. The power of e-consultancy? Either way, we're pleased an ...
    • AOL email "whitelist", josepharkbary, 12 Sep 22:16
      don't forget there are more than just simple aol whitelisting for newsletters. It is important you try to ensure that you whitelist to as many as possible as aol just make up a sma ...
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