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Maintaining and Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships and Site Measurement - Ashley Friedlein, December 2002

Below are various resources available on this site that accompany my book - if you want to send me feedback directly then contact us or ask a question in the expert forums on this site and I'll answer there.

If you're interested in the 'story behind the book', that is the actual process of getting the book commissioned, writing it, contracts and so on then have a look at what went on behind the scenes when I wrote my first book at http://www.e-consultancy.com/book/book_story.asp.

Back Cover Blurb	In case you haven't already bought the book, here's what it's about...
Example Documentation, White Papers, Reports, Research, Case Studies	A database of over 550 white papers, reports, research, example documentation and case studies covering the topics in this book.
Expert Forums	Discussion forums where you can ask questions or give advice on the topics covered in the book. If you want to ask me a question, the forums are the place to do it.
Useful URLs	Recommended sites to help you with your work
Recommended Reading List	A list of books I would recommend on the subject of maintaining and evolving Web sites.
Glossary of Terms	A comprehensive database of Internet terms with definitions in case anything you have read in this book is not clear.
Quiz	A somewhat more fun way to learn…? A quiz with questions about the Internet to test your knowledge. Helpful knowledge tips with each answer.
Buy	If you haven't got it already you can buy it at Amazon UK or Amazon US among others